Privacy Policy
Last updated: May 2026
BestCup.ai ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Information you provide voluntarily: name, email, phone number, company name, product requirements, and uploaded design files when you submit a contact form, request a quote, or use our AI design tools. We also collect standard web analytics data (IP address, browser type, pages visited) via Google Analytics and Google Ads.
2. How We Use Your Information
We use your information to respond to inquiries, provide quotes, process sample and order requests, improve our services, and communicate about products relevant to your business needs. Web analytics data helps us understand how visitors use our site.
3. Data Sharing
We do not sell your personal information. We may share data with trusted service providers who assist in operating our website (e.g., hosting, analytics, form processing). These providers are bound by confidentiality agreements. We use Web3Forms for contact form processing, Google Analytics for website analytics, and Vercel for hosting.
4. Cookies & Tracking
Our site uses cookies and similar tracking technologies. Google Analytics and Google Ads set cookies to analyze traffic and measure advertising effectiveness. You can disable cookies in your browser settings. Google may use the data as described in its own privacy policy at policies.google.com/privacy.
5. Data Retention
We keep contact form submissions and inquiry records for as long as needed to serve your business relationship. Analytics data is retained according to Google Analytics and Vercel Analytics default periods.
6. Your Rights
Depending on your location (such as EEA, UK, or California), you may have rights to access, correct, delete, or restrict our use of your data. You can opt out of Google Analytics tracking via the Google Analytics Opt-out Browser Add-on. To exercise your rights, contact us at [email protected].
7. Third-Party Links
Our site may link to external sites (e.g., social media, partner sites). We are not responsible for their content or privacy practices.
8. Google Ads Lead Forms
When you submit a lead form displayed within Google Ads (Google-hosted), Google collects and processes your information as both a data processor and controller. We receive your submitted data as a lead. Please also review Google's Privacy Policy at policies.google.com/privacy.
9. Changes to This Policy
We may update this policy periodically. Changes take effect when posted on this page.
10. Contact Us
If you have questions about this policy or wish to exercise your data rights, contact us at [email protected]